Privacy Policy

Effective Date: August 28, 2026

Aviva Aesthetics ("Aviva Aesthetics," "Aviva," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://avivaaesthetics.com/ (the "Website"), submit a form, request information, communicate with us, or otherwise interact with our services.

By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Aviva Aesthetics, we may collect the following types of information:

Information You Provide

When you submit a form, request a meeting, request information, or otherwise contact us, we may collect:

First name
Last name
Practice or business name
Email address
Telephone or mobile phone number
Information about your business or practice
Information you provide in messages or inquiries
How you heard about Aviva Aesthetics
Any other information you voluntarily provide

You are not required to provide information that is not necessary for the specific service or communication you are requesting.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General usage and interaction information

This information may be collected through cookies, analytics technologies, pixels, tags, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Contact you regarding information you requested
Schedule and manage meetings
Provide business information and resources
Conduct business or financial analyses you request
Communicate with you regarding potential partnerships or services
Send requested communications
Provide customer support
Improve our Website, services, and communications
Understand Website usage and performance
Maintain Website security and prevent fraud or abuse
Comply with applicable legal obligations
Carry out other purposes disclosed at the time information is collected or with your consent

3. Email and Telephone Communications

If you provide your email address or telephone number, we may use that information to respond to your inquiry, communicate regarding a request you submitted, schedule meetings, or provide information you requested.

Receiving telephone calls or emails from Aviva Aesthetics is separate from consent to receive SMS text messages.

Where required, we will obtain separate consent before sending marketing or other messages through channels requiring affirmative consent.

4. SMS / Text Messaging Privacy

If you voluntarily opt in to receive SMS text messages from Aviva Aesthetics, we may collect and process your mobile phone number and SMS consent information for the purpose of providing the messaging program.

Depending on the messaging program you have opted into, messages may include:

Responses to your inquiry
Meeting or scheduling communications
Follow-up communications
Business-related updates
Information you have requested
Promotional or marketing messages, where you have separately provided the appropriate consent

SMS Consent Is Optional

Consent to receive SMS messages is not a condition of purchasing any goods or services, submitting an inquiry, or working with Aviva Aesthetics.

You may submit an inquiry without consenting to receive SMS messages.

Message Frequency

Message frequency may vary depending on your interaction with Aviva Aesthetics and the messaging program to which you have subscribed.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and wireless plan.

Aviva Aesthetics is not responsible for charges imposed by your mobile carrier.

Opting Out

You may stop receiving SMS messages at any time by replying:

STOP

to an Aviva Aesthetics text message.

After you send STOP, we will process your request and stop sending messages associated with that SMS program, except where a message is necessary to confirm your opt-out or otherwise permitted by applicable law.

Help

For assistance with SMS messages, reply:

HELP

or contact us at:

Email: partner@avivaaesthetics.com
Phone: (872) 269-0640

5. Mobile Information and SMS Consent Data

Aviva Aesthetics does not sell, rent, or share your mobile phone number or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes.

Your SMS opt-in data and consent information will not be used by third parties to send their own marketing or promotional messages to you.

We may share information with service providers that assist us in operating our business and providing services to you, including technology providers, communications providers, customer support providers, hosting providers, analytics providers, and SMS messaging providers.

These service providers may process information on our behalf and are authorized to use it only as necessary to provide the services they perform for Aviva Aesthetics.

SMS opt-in data and consent will not be shared with third parties or affiliates for purposes unrelated to providing the messaging services to which you have consented.

6. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate and improve our Website.

These technologies may help us:

Remember preferences
Understand Website traffic
Analyze Website performance
Measure marketing effectiveness
Improve user experience
Detect security issues and fraudulent activity

Some third-party services used on our Website may independently use cookies or similar technologies.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some Website functionality.

7. Analytics and Third-Party Services

We may use third-party service providers to help us operate, analyze, secure, and improve our Website and communications.

These providers may process information such as IP addresses, device information, Website activity, and other information necessary to provide their services.

Third-party providers may include services for:

Website hosting
Analytics
Advertising measurement
Customer relationship management
Form processing
Email communications
SMS communications
Security
Business operations

These providers may have their own privacy policies governing their handling of information.

8. How We Share Information

We may disclose information in the following circumstances:

Service Providers

We may share information with trusted vendors and service providers that perform services on our behalf.

Examples include Website hosting, analytics, communications, customer relationship management, form processing, security, and SMS messaging services.

Business Transactions

If Aviva Aesthetics is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to legal process
Protect our rights or property
Protect the safety of our users or others
Detect or prevent fraud, abuse, or security threats
Enforce our agreements

With Your Consent

We may disclose information for other purposes when you have provided appropriate consent.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services or communications
Maintain business and transaction records
Comply with legal obligations
Resolve disputes
Enforce agreements
Protect our legitimate business interests

Retention periods may vary depending on the type of information and the reason it was collected.

SMS opt-in and consent records may be retained as necessary to demonstrate compliance with applicable messaging requirements and to maintain records of your communication preferences.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw certain consents
Opt out of certain communications
Request information about how your information is used

You may also opt out of SMS communications at any time by replying STOP to an Aviva Aesthetics text message.

To make a privacy-related request, contact us using the information provided below.

12. Children's Privacy

Our Website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

13. Third-Party Websites

Our Website may contain links to third-party websites or services.

Aviva Aesthetics is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

14. Do Not Track

Some web browsers may provide a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to such signals.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by law.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

Aviva Aesthetics

211 W Wacker Drive, Suite 800D
Chicago, IL 60606

Email: partner@avivaaesthetics.com

Phone: (872) 269-0640

Website: https://avivaaesthetics.com/