KPI (Key Performance Indicator)

Key Performance Indicator (KPI) is a measurable value used to evaluate the effectiveness and success of various aspects of your med spa business. These indicators help track performance against specific business objectives, such as growth, profitability, or customer satisfaction.

There are numerous KPIs, but common KPIs include Revenue Per Treatment, Client Retention Rate, Utilization Rate and Profit Margin by Treatment, amongst many more.